Lync App For Mac Screen Share Issues

Lync App For Mac Screen Share Issues

Mac Screen Sharing With Third-Party Apps If you want to share your screen with someone who doesn’t use iMessage or someone who hasn’t got a Mac, you’ll need to rely on third-party apps to do so.

Lync 2013 For Mac

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Lync App For Mac

Hi Flemming,
Please try to restart Skype for Business when you cannot see the shared desktop. And also make sure Lync is not installed together with Skype for Business on your Mac.
Based on my test, the user can see the desktop sharing when he click the Skype for Business meeting url in Outlook or just double click the event in Skype for Business client.

Lync App For Mac Screen Share Issues In Newspaper

So, here are some information I need to collect for troubleshooting:
1. The detailed version number of your Skype for Business for Mac and OS.
2. Do you join a meeting with the users in the same corp domain?
3. Please involve the admin to let me know if your organization have Skype for Business servers or you are only using Skype for Business Online
4. Try to log in to your account in another Mac and see if you can see the desktop sharing
5. Please try to confirm the client version and the Skype for Business/Lync server version of that person who shared the desktop. If other people shared the desktop to you via conferencing, can you see it successfully?
6. Screenshots of the symptom.
Thanks,
Alison